Employee Spotlight – Michelle Bulgin

Michelle Bulgin forms a key part of Ductbusters’ Quotations Department, producing and distributing bespoke quotations to our extensive and varied client roster.

In order to learn a little about Michelle’s day-to-day life at Ductbusters, we took a minute to ask her a few questions.

 What does your daily role at Ductbusters involve?

“Preparing and issuing quotations out to customers, helping to keep costs down to compete with our competitors. I also call customers to see if they require up to date quotations for work we have previously carried out, handling incoming telephone calls and re-directing the calls to the most appropriate person.”

How does the work of the Quotations Department add value to Ductbusters’ clients?

“Our clients expect the best prices available and the quotations department work closely with our surveyors to ensure this is possible. We will always do our best to find the cheapest option for our customers.”

What do you enjoy about your role in particular?

“No day is the same, we have such a variety of customers who are friendly to liaise with. We have a great team in the quotations department, and it feels more like family/friendship than work, which always makes every day at work enjoyable.”


If you’d like to learn more about Ductbusters’ competitive pricing from our expert Quotations Department, contact us today.


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