Employee Spotlight – Tina Doherty

In the UK, approximately 1 in 4 people will experience a mental health problem each year. Much of this goes unnoticed and remains unspoken and can lead to worsening effects and have a major impact on people’s day-to-day life.

In this climate of increased awareness our Account Manager, Tina Doherty, recently took the excellent decision to attend a Mental Health First Aid course. The course is run by Mental Health First Aid England and is designed to allow attendees to better assist those they encounter with any first-step mental health support.

We had a chat with Tina about what was involved in the course and how she’s benefited.Tina at her desk


What was your motivation for taking the training?

“I have a real interest in mental and physical wellbeing. I think it is important to provide a listening ear in the workplace to those who may be struggling in work, or who may want to talk through a difficult situation or concern they have outside of work. I wanted to be able to support my colleagues and friends in crisis or difficulty.”


What does the training involve?

“Mental Health First Aid is an internationally recognised training course which teaches people how to spot the signs and symptoms of poor mental health and provide help on a first aid basis. MHFA won’t teach you to be a therapist but, just like physical first aid, it will teach you to listen, reassure and respond, even in a crisis.

The training helps you identify, understand and respond to signs of addictions and mental illnesses. It’s designed to help you manage staff who are experiencing pressures.”


How are you able to help mental health sufferers as a result?

“I now have to confidence to step in, reassure and support a person in distress.

ALGEE is a handy mnemonic devised for mental health first aid:

  • Access for Risk of suicide or harm
  • Listen nonjudgmentally
  • Give reassurance and information
  • Encourage appropriate professional help
  • Encourage self-help and other support strategies.”


What does a typical day at Ductbusters involve for you?

“Ductbusters is a very fast-paced environment and I find myself very busy most days.  My role as the Accounts Manager involves working to strict deadlines and having to follow a system to keep track of responsibilities and priorities. Not only do I communicate with different teams throughout the company I also frequently liaise with clients.”

We’re extremely proud of Tina for taking this step, and are committed to providing a safe and healthy environment for all of our workforce, both physically and mentally.


If you’re wanting to reach out to someone outside of the workplace, there are multiple charities available to support you. Please find some charity contact details below:


Mind: 0300 123 3393

Samaritans: 116 123

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